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Library/ Voice Agents/ Module 4 · Project 3: Build Your Own Voice Agent with LiveKit (web + phone, inbound + outbound)/ 4.7 Telephony

subtopic

Outbound calls and transfer to a human

10 min applied10 min research2 curated resources

Make outbound calls: create an outbound trunk, then from your code create a room, dispatch the agent with the person's details as metadata, and add the person as a SIP participant (wait until answered). Add a transfer_to_human tool that moves the call to a staff number, and voicemail handling (detect from the first words and leave a short message or hang up).

Builds on: 3.1 Plan the campaign, 3.4 Handle real-world outcomes

Notes, key code, what to skip and 2 curated resources are inside the platform.Join the waitlist and we'll build you a roadmap that includes this topic only if your goal needs it.

Outbound calls and transfer to a human · 1x1labs.ai