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Library/ Voice Agents/ Module 3 · Project 2: Outbound Calling Agent on Vapi (reminders and lead qualification)/ 3.2 Build the outbound assistant

subtopic

Personalised prompt with variables

10 min applied10 min research2 curated resources

Write the outbound prompt: introduce yourself and the AI disclosure, say why you are calling in the first sentence, ask permission to continue, handle 'busy, call later' (capture a time), 'not interested' (thank and end), and 'wrong person'. Use variables so every call is personal: {{name}}, {{appointment_time}}, {{doctor}}.

Builds on: 2.3 Prompts in code

Notes, key code, what to skip and 2 curated resources are inside the platform.Join the waitlist and we'll build you a roadmap that includes this topic only if your goal needs it.

Personalised prompt with variables · 1x1labs.ai