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Library/ Voice Agents/ Module 2 · Project 1: Inbound Receptionist Agent on Vapi (plug-and-play)/ 2.2 Build on Vapi

subtopic

Knowledge base for FAQs

10 min applied10 min research1 curated resources

Upload the clinic's FAQ document (timings, address, doctors, fees, parking, documents to bring) as a knowledge base so the agent answers from it. Test 15 FAQ questions, including ones not in the document — the agent must say it will check with staff, not invent.

Builds on: 4.1 Understand the problem, 4.2 Data and test set, 4.3 Prepare the documents, 4.4 Generate the answer

Notes, key code, what to skip and 1 curated resources are inside the platform.Join the waitlist and we'll build you a roadmap that includes this topic only if your goal needs it.

Knowledge base for FAQs · 1x1labs.ai